At Synnova, customer support is not an afterthought, it’s embedded in everything we do. From technical guidance to long-term service, our responsive, solution-driven team ensures you get the support you need, when you need it.
PRODUCT CONSULTATION & APPLICATION GUIDANCE
Choosing the right gear starts with understanding your application.
Our experienced technical team works closely with you to recommend
the ideal solution whether it’s a high-torque differential or a
precision gear for automation. From performance to optimal compatibility,
we help you get it right from the start.
CUSTOMISATION & TECHNICAL FEASIBILITY CHECKS
No two requirements are alike. That’s why we offer custom engineering solutions backed by rigorous feasibility checks - from rapid prototyping to full-scale production. We validate functionality, cost efficiency and commercial expectations up front, so you get custom-engineered components that meet every target on quality, on budget, and on schedule.
SWIFT RESPONSE TO RFQS & TECHNICAL QUERIES
Fast answers save time. Our agile and responsive customer service and sales teams guarantee quick turnaround times for RFQs, queries, and technical clarifications. This ensures you’re never waiting on decisions. From early design to final production, we keep things clear, quick, and confident.
ENGINEERING SUPPORT FOR DESIGN & INTEGRATION
Our engineering team works hand-in-hand with yours, right from the design table to system integration. With value engineering and value analysis at the core, we fine-tune gear geometry, material selection, and tolerances to optimise performance, boost reliability, and ensure seamless integration into your assemblies.
